Believe in good service - it still exists!

No idea whether Ackerman are Rotarians, but they certainly follow the 4way Test! Edward (my grandson, 6) was given a Colour by Numbers set which transpired to have a wrong coloured pencil in it, clearly a QA fault, but sadly not to his liking! I followed up by letting Ackerman know of the deficiency and they're a) sending him somthing by way of apology and b) taking it up with their suppliers. Kind of restores your faith in human nature really. Well done!!